Refund policy

Returns

We accept returns only if the item is defective, damaged, or incorrect.

If you received a damaged, defective, or wrong item, please contact us within 48 hours of delivery and include clear photos of the issue.

📧 info@trendixsmart.com

Non-Returnable Items

We do not accept returns for:

. Change of mind

. Incorrect size or color selected by the customer

. Items that have been used or worn

. Orders delayed due to carrier issues

Refunds

Once your return request has been reviewed and approved, we will issue a refund or replacement at no additional cost.

Refunds are processed to the original payment method within 5–10 business days after approval.

Return Shipping

In approved cases, return instructions will be provided. Customers are responsible for return shipping costs unless the item is defective or incorrect.